TERMS AND CONDITIONS
VERSAILLES, s.r.o.
Identification Number: 25103300
For the sale of goods through an online store located on the Internet at www.versaillesbox.cz
1. INTRODUCTORY PROVISIONS
1.1. These Terms and conditions (hereinafter referred to as “GTC”) of the Commercial company VERSAILLES, s.r.o. , with its registered office at Sarajevská 1714/9, Vinohrady (praha 2), 120 00 Prague, identification number: 25103300, registered in the commercial register maintained by the Municipal Court in Prague, Section C, Inlay 256877 (hereinafter referred to as “The seller”) shall govern in accordance
§ 1751 paragraph. 1 of Act No. 89/2012 Coll., the Civil Code (hereinafter “The OZ”) mutual rights and obligations of the Parties arising in connection with or on the basis of a purchase contract ( “purchase Agreement”) concluded between the seller and another natural person (hereinafter referred to as “Buyer”) Through the seller’s online store. The online store is operated by the seller on a website located on the Internet at www.versaillesbox.cz ( “The E-shop Versailles Box”), through the interface of the website (the “web site”). Business Interface “).
1.2. The seller’s premises for the purpose of the E-shop Versailles Box is at Zahradádky 73, Zahradádky 47101 (hereinafter the “establishment”)
1.3. Through the Versailles Box E-Shop, the buyer can order the goods by making a binding order through the completion of the data in the relevant form published by the seller in the Versailles Box E-Shop ( “Order”)
1.4. The seller, through its contractual partner (hereinafter referred to as “Transport”), arranges for the customer the carriage and delivery of the goods, even to a third party different from the client and designated by the Buyer in the order (hereinafter referred to as “the consignee”), all at the price agreed in the purchase contract.
1.5.Na all seller’s buyer are subject to the GTC except for legal and business persons acting in the course of their business activities
1.6. Provisions deviating from the terms and conditions can be negotiated in the purchase contract. Deviating arrangements in the contract of sale shall prevail over the provisions of the terms and conditions.
1.7. The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and the terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.
1.8. The seller may amend or supplement the wording of the terms and conditions. This provision shall not affect the rights and obligations arising during the effective period of the previous version of the terms.
2. USER ACCOUNT
2.1 Every buyer who is interested in the E-shop Versailles Box to create a binding order with the seller in order to conclude the purchase contract and purchase goods, must enter in the appropriate form the name, surname, e-mail and telephone Connection to the address to which the goods will be delivered.
2.2 If the client will require the seller to deliver the goods to the consignee, he shall also, in the Versailles Box E-Shop in the form, fill in the name, surname, e-mail and telephone connection with the recipient’s delivery address. In the form in the box titled “Message for the recipient”, the buyer can also fill in a message that he wants the buyer to receive with the goods.
2.3. On the basis of the buyer’s registration made on the website, the buyer can access its user interface. From its user interface, the buyer can order goods (“Account“). From your account, the buyer may place orders for the goods requested without having to fill in the identification details repeatedly. In the event that the Web interface of the store allows, the buyer can also order goods without registering directly from the Web interface of the store.
2.4. When registering on the website and ordering the goods, the buyer is obliged to accurately and accurately disclose all data. The buyer is obliged to update the information provided in the user account in any change. The information provided by the buyer in the user account and when ordering the goods is considered correct by the seller.
2.5. Access to the user account is secured by a user name and password. The buyer must maintain confidentiality regarding the information necessary to access his/her user account.
2.6. The buyer is not entitled to allow third parties to use the user account.
2.7. The seller may cancel the user account, especially if the buyer does not use his/her user account for more than one year or if the buyer breaches its obligations under the purchase contract (including the terms and conditions). In addition, seller shall cancel the account upon written request from the purchaser requesting the termination of the account.
2.8. Buyer acknowledges that the user account may not be available continuously, especially with respect to the necessary maintenance of hardware and software equipment of the seller, or. necessary maintenance of hardware and software equipment of third parties.
3. CONCLUSION OF THE PURCHASE CONTRACT
3.1. All presentations of goods placed in the Web interface of the store are informative and the seller is not obliged to conclude a purchase contract for these goods. The provisions of § 1732 para. 2 of the Civil Code shall not apply.
3.2. The web interface of the store contains information about the goods, including the indication of the prices of the individual goods and the cost of returning the goods, if the goods by their nature cannot be returned by the usual postal route. The prices of the goods are listed including the value added tax and all related charges. The prices of the goods remain valid as long as they are displayed in the Web interface of the store. This provision does not limit the seller’s ability to conclude a purchase contract under individually negotiated terms.
3.3. The store’s web interface also includes information about the costs associated with packaging and delivering the goods. Information on the costs associated with packaging and delivery of goods listed in the Web interface of the store applies only in cases where the goods are delivered within the territory of the Czech Republic.
3.4. In order to purchase the goods from the seller in the E-shop Versailles Box The buyer selects the goods and fills in the information required by the seller in the order, the case creates an order through his account.
3.5. By creating an order in the E-shop Versailles Box The client expresses his consent and in § to conclude the purchase contract for delivery of the selected goods to the place of delivery specified in the order.
3.6. To order goods, the buyer fills in the order form in the store’s web interface. The order form contains, in particular, information on:
3.6.1. Ordered goods (the ordered goods “insert” the buyer into the electronic shopping cart web interface of the store),
3.6.2. Method of payment of the purchase price of the goods, details of the requested method of delivery of the
3.6.3. Information on the costs associated with the delivery of the goods (hereinafter collectively referred to as “order“).
3.7. Before sending the order to the seller, the buyer is allowed to check and change the information that the buyer has placed in the order, even with regard to the possibility of the buyer to detect and correct errors arising from entering the data into the order, also to remove from Electronic shopping cart for each item. The buyer will see in particular all items stored in the shopping cart, the price of these items, the quantity of individual items (pieces), the sum of the price of all items stored in the shopping cart and the shipping costs of the ordered goods.
3.8. The buyer sends the order to the seller by clicking on the “Submit Order” button. The information given in the order is considered correct by the seller. Immediately upon receipt of the order, the seller confirms such receipt to the buyer by electronic mail, to the buyer’s e-mail address specified in the user account or in the order (hereinafter referred to as the “buyer’s e-mail address“). Submitting an order is a proposal by the buyer to conclude a purchase contract. If the buyer has entered the buyer’s incorrect e-mail address, as a result of which the order confirmation cannot be delivered, the seller is entitled to cancel the order.
3.9. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of purchase price, estimated cost of transport) to ask the buyer for additional confirmation of the order (e.g. in writing or by telephone) or clarification or change of terms The delivery of the goods or the method of payment against the purchase contract.
3.10. The buyer acknowledges that the seller is not obliged to conclude the purchase contract, especially with persons who previously materially violated their obligations towards the seller.
3.11. The contractual relationship between the seller and the buyer arises by receiving an order acceptance (acceptance) which is sent by the seller to the buyer by electronic mail, at the e-mail address of the buyer.
3.12. The buyer agrees to use the means of distance communication when concluding the purchase contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the purchase contract (Internet connection costs, telephone costs) are borne by the buyer himself and acknowledges that the amount of these costs may depend on Internet or dial-up connection conditions used by the buyer.
3.13. In the Versailles Box E-shop, goods are priced with value-added tax (hereinafter referred to as “VAT”) in the statutory amount according to applicable and effective legislation at the time of the conclusion of the purchase contract. The display of the price in the E-shop Versailles Box remain in effect for the entire period of their display in the E-shop Versailles Box, whereby for the buyer is the binding price of goods confirmed by the seller. The seller is entitled to conclude the purchase contract for a wholly Individual terms and conditions negotiated with a particular customer.
3.14. Any delivery costs will be added to the price of the goods by the seller. Goods according to the chosen method of delivery of goods by the buyer in order.
3.15. The seller is considering the type of goods offered (seasability of certain flowers, dependence on the importation of certain flowers from abroad) reserves the possibility to change the type or color of the buyer without the consent of the buyer Ordered goods up to 20 of the total quantities compared to the photos placed in the Versailles Box E-Shop.
3.16. In the event of a change of goods higher than that specified in point 3.13. GTC, the seller shall inform the buyerwithout undue delay of this fact. In the event that there is no agreement to change the order within a reasonable time, both the buyer and seller are entitled to withdraw from the purchase contract.
3.17. Until the goods are acquired by the buyer, the seller is entitled to withdraw from the contract at any time. In this case, the seller shall return the purchase price to buyer without undue delay, by direct debit to the account specified by the buyer or by a composite.
4. PRICE OF GOODS AND PAYMENT TERMS
4.1. The price of goods and any costs associated with the delivery of goods according to the purchase contract may be paid by the seller in the following ways:
By bank transfer to the account of the seller no xxxxxxxxxxxxxx, headed by THE company VERSAILLES, S.R.O. (hereinafter referred to as “theseller’s account“);
Non-cash payment card through the payment system; ? GOpay?
4.2. Together with the purchase price, the buyer is obliged to pay the seller also the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price and the costs associated with the delivery of the goods shall also be understood.
4.3. The seller does not require a deposit or other similar payment from the buyer. This shall not affect the provisions of article 4.6 The terms and conditions regarding the obligation to pay the purchase price in advance.
4.4. If the buyer pays the agreed purchase price via wire transfer to the seller’s account, he undertakes to send the seller a confirmation of the payment made to the seller’s e-mail address info@versailles.cz, or the purchase price must Pay 3 days before the desired order execution date. In case of non-cash payment, the buyer’s obligation to pay the agreed purchase price is fulfilled upon crediting the relevant amount to the seller’s account.
4.5. The seller is entitled, in particular if the buyer does not have additional confirmation of the order (art. 3.7), require payment of the entire purchase price before the goods are shipped to the buyer.
4.6. Any discounts on the price of goods provided by the seller to buyer cannot be combined and the discount can only be applied to non-discounted goods.
4.7. If it is customary in the course of trade or if it is provided by generally binding legal regulations, the seller shall issue a tax document – Invoice for payments made under the buyer’s purchase contract. The seller is the payer of value added tax. The invoice is issued by the seller to the buyer upon payment of the price of the goods and sent in electronic form to the buyer’s e-mail address.
5. TRANSPORT AND DELIVERY OF GOODS
5.1. The method of delivery of goods is determined by the seller, taking into account the buyer’s choice in the ordering process, unless otherwise specified in the purchase agreement. In the event that the method of transport is contracted on the basis of a special request by the buyer, the buyer bears the risk and any additional costs associated with this mode of transport, which are specified in the order.
5.2. If the seller under the purchase contract is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to accept the goods upon delivery.
6.3. The identity of the recipient is not obliged to verify. If the recipient is not located at a specific location within the specified time, the carrier agrees to deliver the goods with the buyer, or returns the goods to the establishment.
5.4. Upon receipt of goods from the shipper, the buyer must check the integrity of the packaging of goods and in case of any defects immediately notify the carrier. In the event of a breach of the package indicating unauthorised intrusion into the consignment, buyer may not accept the shipment from the shipper.
5.5. If, for reasons on the part of the buyer, the goods are to be delivered repeatedly or in any other way than indicated in the order, the buyer is obliged to reimburse the costs associated with the repeated delivery of the goods, respectively. Costs associated with other delivery method.
5.6. If the buyer will require the seller or the carrier to re-deliver the goods, this re-delivery of the goods shall be subject to the amount indicated on the Versailles Box E-Shop, the seller being entitled, in the event of failure of the first re-delivery of the goods, Redelivery and refer the buyer to the personal collection of the goods at the premises or a specific dispensing point for the issue of the goods specified.
5.7. In the event that the basis of point 6.6. And 6.7 The GTC is located in the The buyer shall be obliged to take the premises in opening hours without undue delay and merchandise from the seller personally assume, or assume the receipt of, a third party to inform the seller about this email or telephone. If the buyer fails to do so, the seller is entitled to after the expiry of its expiration time to destroy, without claim Buyer to any Refund or claim for refund of the purchase price. For the purposes of this provision, the expiration time of any flower shall be 3 days.
5.8. Other rights and obligations of the parties in the carriage of goods may modify the special delivery conditions of the seller, if they are issued by the seller.
6. RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
6.1. The seller is not bound to the buyer by any codes of conduct within the meaning of § 1826 paragraph. (1) (e) OZ.
6.2. Any buyer’s reports or any complaints may be sent by the buyer to the seller for processing at the seller’s e-mail address info@versailles.cz. Replying to a buyer’s message or dealing with complaints the client sends the seller to the buyer’s e-mail address.
6.3. An extrajudicial settlement of consumer disputes from the purchase contract is the relevant Czech trade inspection, IČO 00020869, with its registered office in Prague 2, Štěpánská 567/15, zip code 120 00, Internet address http://www.coi.cz. The online Dispute resolution platform located on the Internet at http://ec.europa.eu/consumers/odr is also possible to use when resolving disputes between seller and buyer from the purchase contract.
6.4. European Consumer Centre Czech Republic, with its registered office in Prague 2, Štěpánská 567/15, postal Code 120 00, Internet address http://www.evropskyspotrebitel.cz is the focal point under REGULATION (EU) No. 524/2013 of 21 December May 2013 on the resolution of consumer disputes online amending Regulation (EC) No 2006/2004 Directive 2009/22/EC (Regulation on consumer dispute resolution online)
6.5. The buyer hereby assumes the risk of a change of circumstances within the meaning of § 1765 para. 2nd OZ.
6.6. Other rights and obligations of the parties relating to the seller’s liability for defects may modify the seller’s complaint procedure .
6.7. Buyer acknowledges that the seller is not liable for errors resulting from interference by third parties to the website or as a result of the use of the website in violation of their intended purpose.
6.8. Buyer acknowledges that all photographs of the goods offered are copyrighted.
6.9. The seller is entitled to sell the goods on the basis of a trade licence. The Trade Licensing authority shall, within its jurisdiction, carry out a commercial inspection. Supervision of personal data protection is exercised by the Office for the protection of personal data. The Czech Trade Inspectorate carries out, to the extent defined, supervision of compliance with the Act No. 634/1992 Coll., on Consumer protection, as amended.
7. DEFECTS IN GOODS
7.1. In case of personal takeover of goods, the buyer is obliged to inspect the goods properly and, if necessary, the defects detected immediately at the premises or other place designated for dispensing the goods at the seller. In such a case, if the goods actually suffer from defects during the takeover, the seller undertakes to remove them, in particular through the exchange of goods, either as a whole or in part thereof. (e.g. replacing a broken flower)
7.2. In case of delivery of goods by the carrier, the recipient is obliged to inspect the goods properly. Later complaints will not be taken into account.
7.3. The Buyer expressly acknowledges that the normal wiling of flowers is not a hidden defect of the goods. Any other hidden defects of the goods are the buyer or, where applicable, the consignee, obliged to inform the seller immediately after he finds it by telephone or email. If the purchaser or recipient of the goods is a flower, the buyer or recipient is obliged to notify the hidden defect within 24 hours of receipt of the goodsfor any successful claim. In the event of the existence of hidden defects by the seller, the buyer’s or recipient’s claims will be met in accordance with the applicable law, in particular in the form of a discount on the purchase price or exchange of goods or parts thereof. For eventual exchange of goods, it will be done at the expense of the seller, including transport and without undue delay.
8. WITHDRAWAL FROM THE PURCHASE CONTRACT
8.1. The buyer acknowledges that according to the provisions of § 1837 point. (d) and e) The mark may not, inter alia, withdraw from the purchase contract for goods which have been modified according to the buyer’s wishes as well as for goods subject to perishable and consumable time (e.g. flowers and foodstuffs).
8.2. If it is not an item covered by 9.1. The client is entitled under the provisions of § 1829 para. (1) A) The OZ from the purchase agreement to withdraw without stating the reasons and without any penalty, within 14 days of receipt of the goods by the consignee.
8.3. In the event of withdrawal from the purchase contract the purchase contract expires and the buyer is obliged to return the goods to the seller within 14 days of withdrawal from the purchase contract, the deadline being respected by sending the goods to the seller. All costs associated with returning the goods to the seller (such as postage, packing, etc.) are fully borne by the client. Seller shall reimburse buyer for the price of the goods without undue delay upon receipt of the returned goods by buyer. In the case of delivery of goods through the carrier, the seller returns to buyer within the meaning of UST. § 1832 paragraph. 2 OZ only the price of the goods, since the cheapest way of delivery of the goods is his personal takeover by the buyer in the establishment, which is free of charge. The seller is entitled to oppose the buyer’s claim for reimbursement of the price of the goods unilaterally set off their claim for damages caused to him by returning the goods in damaged, worn, partly consumed or incomplete condition.
8.4. The Seller reserves the right to withdraw from the contract if the data relating to the goods or the price of the goods listed in the Versailles Box E-shop were changed without the seller’s knowledge by the third party, or if the seller’s inventory does not allow the proper fulfilment of the purchase Contract and these GTC.
8.5. If, together with the goods, a present is provided to the buyer, the gift contract between the seller and the buyer is concluded with a cancellation condition that if the purchase contract is withdrawn by the buyer, the donation agreement for such an effective gift ceases and the buyer is obliged to return the provided gift with the merchandise to the seller.
9. PROTECTION OF PERSONAL DATA
9.1. The provider processes the personal data of its users according to the terms of personal data processing.
10. SENDING BUSINESS MESSAGES AND STORING COOKIES
10.1. The buyer agrees to receive information relating to the goods, services or other commercial communications of the seller to the buyer’s e-mail address and also agrees to receive commercial communications from the seller to the buyer’s e-mail address.
10.2. The buyer agrees to save the so-called Cookies on his computer. In the event that the purchase on the website can be made and the seller’s obligations to fulfill the purchase contract, without imposing the so-called. Cookies on the buyer’s computer, buyer may revoke the consent under the previous sentence at any time.
11. SERVICE
11.3. The parties may deliver the ordinary correspondence to each other by electronic mail, to the e-mail address specified in the buyer’s user account or specified by the buyer in the order or To the address indicated on the seller’s website.
12. FINAL PROVISIONS
12.1. Buyer acceptance of these GTC acknowledges that all photos in the E-shop Versailles Box are within the meaning of § 2 of Act No. 121/2000 Coll., the Copyright Act, as amended, the copyrights and the seller is ready these photos as the author To protect and, where appropriate, take all legal action if it is unduly treated.
12.2. If any provision of the terms and conditions is invalid or ineffective, or becomes such, instead of the invalid provisions, the provision whose meaning is invalid provision approximates as closely as possible. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and additions to the purchase contract or terms of sale require written form.
12.3. If the relationship established by the purchase Agreement contains an international (foreign) element, then the Contracting Parties to the purchase contract negotiate that their relationship is governed by Czech law.
12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
12.4. The client declares that he has duly read these GTC, considers them to be understandable and acceptable and reasonable in its entirety.